Project Outcome in Practice: Using Outcome Data to Measure and Improve Impact

March 24, 2018 Pennsylvania Convention Center 108 AB 10:45 AM

The Public Library Association’s Project Outcome is a free online toolkit that provides patron outcome surveys, tools for collecting and analyzing outcome data, and practical guidance on using the results to take action. Learn how easy it is to measure and utilize the outcomes of your library’s programs and services from experienced project participants who have been able to use Project Outcome to measure and improve their impact to better tell their library’s story.

 

At the end of this session, participants will:

  1. Know what Project Outcome measures and the tools and resources available
  2. Understand how to take action using outcome data
  3. Be able to implement best practices and lessons learned from participating libraries