Outcome Measurement Made Easy

Resources and Tools to Create Surveys and Analyze Outcome Data at Your Library


Responses collected through our surveys


Libraries that have created surveys


Webinar: Beyond Surveys: How to Measure Outcomes Using Alternative Data Collection Methods

July 18, 2018, 1:00 PM Central Time


With a vast number of ways to collect outcomes, it may be overwhelming to identify which data collection methods to use. Choosing the methodology also depends on the library’s learning goals, time limitations, staff capacity and more. This webinar is designed to help libraries learn what methods are available to them, and the benefits and challenges to each. This webinar will highlight several methods, with an emphasis on focus groups. Learn more & register

WebJunction Webinar Series

Evaluating and Sharing Your Library's Impact 

Bringing together research and practice from across library sectors, the series will cover the ins and outs of creating assessments that provide useful, actionable data. From figuring out what information you need for an effective assessment to applying your findings, the webinars will feature experts who will teach you to evaluate your programs and services in a way that empowers you to meet the unique and evolving needs of your patrons and make the case for how your library plays a critical role in your community. Learn more & register

More Ways to Engage with Project Outcome: 

  1. Regional Training Workshops: Bring an expert trainer to your region to facilitate the planning process for implementing outcome measurement using Project Outcome.
  2. Conference Programming: Bring Project Outcome staff to your state or regional conference to help support libraries get started measuring outcomes. 
  3. Custom Group Accounts: Not a public library but work with them? Interested in measuring outcomes of specific library projects or grant-supported programs? Create a custom group account to create surveys and analyze data for your member libraries. 


What is Project Outcome?

We help public libraries understand and share the true impact of their services and programs with simple surveys and an easy-to-use process to measure and analyze outcomes. Project Outcome is a free toolkit offering libraries access to training, data analytics, and standardized surveys that measure outcomes in seven key library service areas:

Service Areas

Civic community engagement service area

Civic/Community Engagement

Services to inform, enrich, preserve, and promote community engagement, ranging from government issues to recreational activities. Examples include: Cultural Activities, Government Services, or Civic Engagement services and programs.

Digital learning purple service area

Digital Learning

Services to access technology, build technology-related skills and confidence, and make beneficial use of digital resources and services to meet patron needs. Examples include: Technology Usage Skills, Internet Education, or Computer Education services and programs.

Early literacy service area

Early Childhood Literacy

Services to improve early literacy and learning skills to prepare children ages 0-5 for school. Examples include: Storytime, Parenting/Child Development, or Every Child Ready to Read services and programs.

Economic development service area

Economic Development

Services to improve business start-up and development skills. Examples include: Business Development or Starting Your Own Business services and programs.

Education lifelong learning service area

Education/Lifelong Learning

Services to gain and impart new knowledge and skills, improve academic performance, and engage in a variety of lifelong learning activities. Examples include: Book Club Reviews, Author Discussions, Education Classes or Labs, or Bookmobile services and programs.

Job skills service area

Job Skills

Services to improve the skills needed to find and apply for jobs and advance careers. Examples include: resume help, job fairs, or job search services and programs.

Summer reading service area

Summer Reading

Services to provide fun, engaging, and continuous reading opportunities throughout the summer and limit learning gaps for school-aged children. Examples include: Summer Reading for Adults, Teens, and Children.