NEW! Project Outcome for Academic Libraries: Visit the Site

Outcome Measurement Made Easy

for Public Libraries

Resources and Tools to Create Surveys and Analyze Outcome Data


Responses collected through public library surveys


Public libraries have created surveys

Public Library Updates

Libraries Build Business

Use this new resource guide to effectively measure the impact of your library's small business programs. The guide covers using the Project Outcome Economic Development survey and other monitoring and evaluation tools developed by ALA's Libraries Build Business (LBB) program. This resource appears in the Outcome Measurement Guidelines.


One of the participants in the LBB program, Topsham Public Library, Maine reflects on advancing their work supporting small businesses and entrepreneurs and developing the Employment and Business Entrepreneur Center in a new case study. The library integrated evaluation tools such as the Public Library Association’s Project Outcome and the LBB Monitoring and Evaluation framework to better understand community needs, interests, and the library’s impact.

On-demand webinar: Project Outcome 101

New to Project Outcome? View this free webinar recording to learn about everything the toolkit has to offer. Learn how to measure meaningful learning outcomes at your library and how Project Outcome can help at every step in the process, from administering surveys to presenting the results.


Project Outcome Live News

What is Project Outcome?

We help libraries understand and share the true impact of their services and programs with simple surveys and an easy-to-use process to measure and analyze outcomes. Project Outcome is a free toolkit offering libraries access to training, data analytics, and standardized surveys that measure outcomes in key library service areas:

Service Areas

Civic community engagement service area

Civic/Community Engagement

Services to inform, enrich, preserve, and promote community engagement, ranging from government issues to recreational activities. Examples include: Cultural Activities, Government Services, or Civic Engagement services and programs.

Digital learning purple service area

Digital Learning

Services to access technology, build technology-related skills and confidence, and make beneficial use of digital resources and services to meet patron needs. Examples include: Technology Usage Skills, Internet Education, or Computer Education services and programs.

Early literacy service area

Early Childhood Literacy

Services to improve early literacy and learning skills to prepare children ages 0-5 for school. Examples include: Storytime, Parenting/Child Development, or Every Child Ready to Read services and programs.

Economic development service area

Economic Development

Services to improve business start-up and development skills. Examples include: Business Development or Starting Your Own Business services and programs.

Education lifelong learning service area

Education/Lifelong Learning

Services to gain and impart new knowledge and skills, improve academic performance, and engage in a variety of lifelong learning activities. Examples include: Book Club Reviews, Author Discussions, Education Classes or Labs, or Bookmobile services and programs.

Health service area


Services to improve the health of patrons and their families. Examples include: healthy cooking, healthcare information, exercise, or health and wellness services and programs.

Job skills service area

Job Skills

Services to improve the skills needed to find and apply for jobs and advance careers. Examples include: resume help, job fairs, or job search services and programs.

Summer reading service area

Summer Reading

Services to provide fun, engaging, and continuous reading opportunities throughout the summer and limit learning gaps for school-aged children. Examples include: Summer Reading for Adults, Teens, and Children.