Moving the Field toward Outcome Measurement: An Overview of PLA’s Project Outcome
ALA Midwinter News You Can Use Session
Hear the latest about PLA’s Project Outcome, a free online toolkit designed to help libraries measure outcomes with patron-facing surveys, easy-to-use tools for collecting and analyzing data, and practical guidance on using the results to take action. PLA’s staff and Performance Measurement Task Force will discuss how libraries have been able to measure the outcomes of their programs and services and better capture their community impact since the launch of Project Outcome in June 2015.