Measurement Matters: Using Edge, Project Outcome, and the Impact Survey to Assess and Improve Community Outcomes

September 08, 2016 Online 01:00 PM
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CLICK HERE to view the archived recording of this webinar. 

 

Summary

How do your technology services compare to other libraries? How are your patrons using the technology services at your library? Do your patrons use what they learned from your library’s programs and services? If so, how? What are the benefits your community is receiving through access to technology through the library?

 

Knowledge is power. Collectively, Impact Survey, Project Outcome, and the Edge Initiative are powerful, field-tested instruments being used by libraries throughout the United States to make strategic decisions on which programming and services to offer and which technology investments should be made to ensure that the library continues to meet patron needs and community priorities.

 

This free webinar will educate libraries on these three outcome measurement tools and showcase how libraries are using the data for strategic planning, programming, and communication with local leaders to better serve their communities. Participants will hear from staff at PLA, ULC, the University of Washington iSchool and public libraries using all three products.

 

Takeaways

At the conclusion of this webinar, participants will:

  • Understand three leading outcome measurement tools for the public library field to evaluate and improve their technology services, measure patrons’ use of technology, and assess the impact of library programs and how they complement each other;
  • Have learned from their peers how they’ve used each tool to measure, evaluate, and improve their technology services and its impact on patrons;
  • Know how to measure technology services using the University of Washington Impact Survey, PLA Project Outcome and ULC’s Edge Initiative; and
  • Understand how to use each of the tools effectively and apply your results holistically.

 

Who Should Attend

This webinar is open to everyone but will be most beneficial to those interested in strengthening their programs and services through library vetted tools. All public libraries participating in Edge, Project Outcome and Impact Survey are invited to attend to learn how the tools work together and complement each other.