Massachusetts Library Association Conference: Project Outcome

Project Outcome

Learn how easy it is to measure and utilize the outcomes of your library's programs and services from experienced Project Outcome participants who have been able to use the patron surveys and data tools to measure and improve their impact and better tell their library's story. The Public Library Association's Project Outcome is a free online toolkit that provides standardized patron outcome surveys, tools for collecting and analyzing outcome data, and practical guidance on using the results to take action.