How to Develop Outcome Measures & Design Effective Surveys

April 11, 2018 Online 01:00 PM

Central Time

Summary

Outcome measurement is a way for libraries to assess their impact on the people they serve and helps libraries answer the question, “What good did we do?” Libraries may need to measure outcomes for a variety of reasons—from measuring and improving impact, to better managing services and resources, to demonstrating a need for funding or other support. This webinar will help libraries develop their own outcome measures based on program goals and implement those measures through effective survey design.

 

This webinar is the second in a series featuring Project Outcome’s Outcome Measurement Guidelines, designed to help guide and provide additional support for outcome-focused data collection. Future topics to be covered include implementing alternative data collection methods and measuring outcomes over time. The archive of the first webinar of this series, Working with Partners: How to Plan for Collaborative Outcome Measurement, presented on January 31, 2018, is available for viewing.

Learning Outcomes

At the conclusion of this webinar, participants will:

  • Know what Project Outcome’s Outcome Measurement Guidelines are and how they help support libraries’ data collection efforts;
  • Understand what outcomes are and how to develop their own outcome measures, including how to identify program goals, use those goals to identify desired outcomes, and develop outcome-based questions; and
  • Be able to write effective, actionable and unbiased survey questions.